Buyer trust is the business. We treat their data that way.
Real estate leads carry sensitive intent, budgets, and contact details. Here is how HANUAER protects that data, who can see it, and what we do and do not claim.
Encryption in transit and at rest
Data moving between you and HANUAER is encrypted in transit, and stored data is encrypted at rest.
Role-based access
Agents, team leads, and brokerage admins each see the scope that fits their role, no more.
Scoped data collection
We collect the buyer and lead data needed to score, match, and follow up, and are clear about what that is.
Honest compliance posture
We state where we stand today and do not overclaim. If something is in progress, we say so plainly.
Only what the pipeline needs to work.
Lead scoring, listing matching, and follow-up need certain buyer details. We keep the collection scoped to that purpose.
- Contact details and the inquiry text needed to score and follow up
- Buyer preferences used to match the right listings
- Pipeline activity used for closing-probability scoring
- Access is limited to the people in your account who need it
Data stays as long as your account needs it.
You keep control of your leads. Retention follows the life of your account, and access follows the role.
- Lead and deal data retained for the life of your account
- Role-based views for agents, team leads, and admins
- Data export available so your pipeline is never locked in
- We are direct about our current posture rather than overclaiming
A note on how we talk about security
We would rather say less and mean it than list certifications we have not earned. If you have a specific compliance requirement for your brokerage, raise it in a demo and we will tell you honestly where we stand and what is on the way.